Learn a bit more about us here. We want to delight you, and this is how we intend to do it...

 

Q. Don’t you just hate it when you want something, but the person, website, or shop that’s in your way is too incompetent to let you buy it?

 

Q. Are you exasperated by companies who offer you delivery within ‘3 working days’ when all they have to do is get the product, put it in a box and give it to a man who drives a van?

 

Our answer. We’ve engineered this site to be as simple as possible to use and navigate your way around so that you can just get to the products you want. We’re also here at the end of a phone waiting to take your call if you have any problems at all or any questions.

 

We offer next working day delivery free of charge as standard.

 

Our company motto is ‘just get it right first time’. We find it makes life easier for everyone involved that way!

 

The Labels

 

Our range of labels have been specially designed not only to look stunning, but also to fit in with the relevant labelling regulations associated with each product. If you wish to place a larger order, or would like to enquire about developing a different style of label - please feel free to give us a call – we’re here waiting to speak to you, and you’ll find us very adaptable.

 

Photographic quality

 

All of our labels are finished to full photographic resolution. After application, every single label and bottle is hand checked and approved – we take great pride in every bottle that we send out – and we’re certain that you’ll see the difference.

 

Delivery

 

Every order received before 4pm is dispatched the same day, and will be delivered the very next working day. If you place your order after 4pm, delivery will take place 1 working day later.

 

E.g.

— Order placed at 15:30 on Monday, bottle is delivered on Tuesday.

— Order placed at 22:00 on Monday, bottle is delivered on Wednesday.

 

Signature on delivery
We deliver using a courier (usually ParcelForce) so there will need to be someone in to sign for the delivery. We can deliver to your workplace (if your boss doesn’t mind) or even direct to the person receiving the bottle of Champagne or Whisky as a personalised gift.

 

If no one is in they'll leave a card with instructions on how to either collect from the local depot or Post Office, or arrange a re-delivery.

 

Delivery to an alternative address (e.g. work)

If you don't think anyone will be in to sign for the delivery it's no problem for us to deliver to a work address; just enter the details in the form at the bottom of the final order page.

 

Leaving your order without a signature

We can ask the delivery driver to leave your order in a safe place or with a neighbour if there is no answer at the delivery address. If you would like this just call or email us after placing your order, but please understand that orders can only be left at your own risk.

 

Delivery on a specific day (named day delivery)

We offer named day delivery free of charge on weekdays (£6.99 for Saturday) so if, for example, if the personalised drink is a gift and you would like it to arrive on someone's birthday, we can help. Just call or email us with your desired delivery date after you have placed your order.

 

Saturday delivery

We can offer guaranteed Saturday delivery before 1pm at an additional cost of £6.99, pease call or email us after placing your order if you would like this.

 

Urgent delivery

We can offer time critical weekday deliveries for a small surcharge, times and prices as follows - before 1pm (£3.99), before 12pm (£4.99), before 10am (£9.99), before 9am (£14.99) - pease call or email us after placing your order if you would like this.

 

Questions?

If you have any questions or problems with the site just call on teh number at the top of this page or email us and we'll do our best to help you - you will always get a response from a real live thinking person and we pride ourselves on going above and beyond the call of duty to make sure our customers always get exactly what they want.

 

So, what are you waiting for? Place your order of personalised Scotch Whisky or Champagne now and give us the opportunity to prove just how good we are!